1. Introduction
Welcome to Aaradhya Ayur Wellness ("we," "our," or "us"). We are committed to honoring and protecting the privacy of our visitors, clients, and community members. This Privacy Policy explains how your personal and health-related information is collected, used, disclosed, and safeguarded when you visit our website (aaradhyaayurwellness.in) or engage our wellness consultation services and products.
By using our website or submitting your information to us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways depending on your interactions with us:
- Personal Contact Details: Name, phone number, email address, mailing address, and WhatsApp contact information provided via inquiry or booking forms.
- Wellness & Consultation Details: Lifestyle habits, dietary preferences, health concerns, and medical history shared voluntarily during personalized Ayurvedic wellness assessments.
- Technical & Browsing Data: IP address, browser type, operating system, pages visited, time spent on pages, and general device statistics collected automatically through standard log files and cookies.
3. How We Use Your Information
We use the information we collect for authentic, customer-centric purposes, including:
- Providing tailored Ayurvedic wellness advice, dietary plans, and product recommendations.
- Responding directly to inquiries, appointment bookings, and support requests.
- Delivering product orders and communicating shipment tracking status.
- Enhancing website user experience, site responsiveness, and informational content.
- Sending relevant wellness updates, health newsletters, or seasonal Ayurvedic tips (with option to unsubscribe anytime).
Health Information Confidentiality: All health questionnaires, lifestyle details, and consultation discussions are treated with the highest standard of ethical confidentiality. We never sell, rent, or trade your personal health data to third-party advertisers.
4. Data Security & Storage
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. While no digital system is 100% immune from security vulnerabilities, we continually review and update our safeguards to maintain high standards of data integrity.
5. Third-Party Sharing
We do not share your personal information with external parties, except in the following limited situations:
- Trusted Service Providers: Secure courier and logistics partners for shipping herbal formulations and products to your address.
- Communication Platforms: Secure messaging services (such as WhatsApp API or email service providers) strictly for communicating consultation details and order updates.
- Legal Requirements: If required by law, regulation, or legal process to protect the rights, property, or safety of Aaradhya Ayur Wellness or others.
6. Your Rights & Choices
You have the right to access, review, update, or request deletion of the personal data you have shared with us. If you wish to withdraw consent for marketing messages or update your consultation records, please contact us directly.
7. Contact Us
If you have any questions, feedback, or concerns regarding our Privacy Policy or data handling practices, please reach out to us:
